NYSID recently commissioned the Rockefeller Institute of Government, a public policy think tank that conducts cutting-edge, nonpartisan research and policy analysis, to measure the fiscal and social value NYSID created for New York State and its taxpayers through the facilitation of the Preferred Source Program. One of the key findings in the report was the risk automation could pose for NYSID contracts over the course of the next two decades; an estimated 75% of NYSID’s workforce faces elimination due to automation. In light of this, the proposed scope for this project would be for students to help bring to market two newly identified preferred source service offerings; call centers and onsite food service/cafeteria, in an effort to increase the number of employment opportunities for the individuals we serve.